Effective Date: 12th July 2024
Welcome to The Dog Walker ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our dog care services.
We may collect the following types of information:
- Personal Identification Information Name, address, email address, phone number, and emergency contact details.
- Pet Information Pet name, breed, age, medical conditions, dietary restrictions, behaviour, and training needs.
- Service Information Dates and times of service, location details, and specific instructions related to your pet.
- Payment Information Credit card details or other payment information, securely processed by third-party payment processors.
We use the information we collect for the following purposes:
- To provide and manage our dog care services.
- To communicate with you regarding scheduling, service updates, and customer support.
- To personalise and improve our services.
- To process payments and prevent fraud.
- To comply with legal obligations.
We do not sell or rent your personal information to third parties. We may share your information with:
-Service Providers Third-party vendors and service providers who perform services on our behalf, such as payment processing and scheduling software.
-Legal Compliance Authorities or law enforcement when required by law or to protect our legal rights.
-Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no security measure is completely foolproof, and we cannot guarantee the absolute security of your information.
You have the right to:
- Access and request a copy of your personal information.
- Correct or update your personal information.
- Request the deletion of your personal information, subject to legal and contractual restrictions.
- Object to the processing of your personal information.
To exercise these rights, please contact us at sam@thedogwalker.uk.
We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Dog Walker
sam@thedogwalker.uk
07463718491
Thank you for trusting The Dog Walker with your dog care needs. We are committed to protecting your privacy and providing an excellent service.