Questions

Frequently Asked Questions

We hope these FAQs provide you with a clear understanding of our dog care services. If you have any more questions or would like to book any of our services for your dog, please don’t hesitate to get in touch. We’re here to ensure your dog is well-cared for while you’re away!

 
Group Walks
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Our Group Dog Walk Service is a fun and social way for your furry friend to get exercise and companionship. We organise group walks based on the individual personalities that each dog has to ensure a fun walk for your dog and The Dog Walker.
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Booking is easy! Contact us via phone or email to inquire about availability and schedule your dog’s participation. We’ll provide you with all the necessary details.
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We typically accept dogs that are well-socialised and comfortable around other dogs. Before joining a group walk, we conduct a meet-and-greet to assess compatibility and ensure a safe experience.
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Our group walks are designed for a small number of dogs, usually no more than 5-6, to ensure that each dog receives individual attention and a safe, enjoyable experience.
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Group walks typically take place in local parks, trails, or other dog-friendly outdoor locations. We choose safe and stimulating environments to keep your dog engaged.
Drop-In Visits
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Our Drop-In Visit Service is a convenient option for pet owners who need their dogs checked on while they’re away. The Dog Walker will visit your home to provide care, companionship, and essential services for your dog.
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Drop-in visits are 20 minutes, depending on your dog’s needs and your preferences. We can customise the duration to suit your requirements. Additional charges may apply.
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Absolutely! We can accommodate multiple visits per day to ensure your dog receives the care and attention they need, especially if you’re away for an extended period. Subject to availability.
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Yes, we provide regular updates, including messages and photos, to keep you informed about your dog’s activities and mood during the drop-in visit.
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We strive to accommodate last-minute requests and emergencies based on our availability. Please contact us for assistance, and we’ll do our best to help.
Dog Taxi
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Our Dog Taxi Service is a convenient transportation solution for pet owners who need their dogs safely transported to various destinations, such as vet appointments, grooming salons, or daycare facilities.
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Yes, our dog taxis are equipped with secure, comfortable seating and proper safety restraints to ensure your dog’s safety during transit. We prioritise their comfort and well-being.
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Yes, you can accompany your dog during the ride if you prefer. Please let us know your preference when booking, and we’ll make the necessary arrangements.
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Our service is available for dogs of all breeds, sizes, and ages. Whether you have a small puppy or a large senior dog, we’ll ensure they travel comfortably and safely.
Dog Sitting
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Our Dog Sitting Service is a professional pet care solution where our experienced sitters look after your dog in the comfort of your own home, ensuring they receive love, attention, and care while you’re away.
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Booking is easy! Simply contact us via phone or email to discuss your dog’s needs and your preferred dates. We’ll then arrange a convenient time for a meet-and-greet to get to know you and your dog better.
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No, our services are specifically for dogs. However, we understand some households can have additional pets like cats, rabbits or fish. We can tend to their needs when necessary.
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Our Dog Sitting typically includes feeding, providing fresh water, walks or playtime, administering medications if needed, and ensuring your dog’s overall well-being. We can also perform additional tasks like bringing in the mail or watering plants upon request.
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Absolutely! We can customise a schedule that fits your dog’s needs, whether it’s multiple visits per day or overnight stays.